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HealthSpring (formerly Cigna) vs. UnitedHealthcare: Medicare Advantage Comparison

UHC has higher overall star ratings and serves more states, but HealthSpring (formerly Cigna) might offer a better member experience and more $0 plans.
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Oct 16, 2025
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HealthSpring (formerly Cigna) Medicare Advantage offers the highest percentage of $0-premium plans and the lowest average monthly premium among major companies, and the majority of its members are in highly rated plans.

UnitedHealthcare offers $0-premium Medicare Advantage plans in most states and has a large provider network, but it doesn’t always score well on customer satisfaction surveys.

HealthSpring (formerly Cigna) Medicare Advantage
HealthSpring (formerly Cigna)
3.68
CMS Star Rating
on NerdWallet
M-F 9AM-9PM, Sat 10AM-6PM ETSpeak to a licensed insurance agent on askchapter.org
IS THIS PROVIDER AVAILABLE IN MY STATE?
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UnitedHealthcare Medicare Advantage - UHC (Flow)
UnitedHealthcare
4.10
CMS Star Rating
from UnitedHealthcare
Call UnitedHealthcare
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Here’s a look at how HealthSpring (formerly Cigna) and UnitedHealthcare Medicare Advantage compare.

45+ Medicare companies and brands analyzed by our team of experts.

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HealthSpring (formerly Cigna) Medicare Advantage

HealthSpring is the new name for Cigna Medicare plans. HealthSpring plans have low costs, but their star ratings could be better, and they’re not available everywhere.

Pros

  • 8 in 10 Cigna plans are $0-premium plans.

  • Plans with premiums are relatively inexpensive.

  • Side benefits include include gym memberships, transportation and meal delivery.

Cons

  • Available in only 29 states and Washington, D.C.

  • Star ratings from CMS are below average.

  • Plans score 3 stars out of 5 on NCQA’s rating scale.

Other factors to consider

Provider size

8th-largest provider of Medicare Advantage plans.

Medicare Advantage enrollment

Nearly 690,000.

Percent of plans rated 4 stars or higher

52%.

Percent of plans with $0 premium

83%.

Plans available

HMO, HMO-POS, PPO, SNP.

HealthSpring Medicare Advantage plan availability

HealthSpring (formerly Cigna) Medicare Advantage
HealthSpring (formerly Cigna)
3.68
CMS Star Rating
on NerdWallet
M-F 9AM-9PM, Sat 10AM-6PM ETSpeak to a licensed insurance agent on askchapter.org
IS THIS PROVIDER AVAILABLE IN MY STATE?

» MORE: Read our full review of HealthSpring (formerly Cigna) Medicare Advantage plans

UnitedHealthcare Medicare Advantage

UnitedHealthcare Medicare Advantage plans with $0 premiums are widely available and have a large Medicare Advantage provider network, but the company gets below-average results for customer satisfaction in more than half of the major Medicare markets surveyed by J.D. Power.

Pros

  • Large Medicare Advantage medical network with nearly 1 million providers.

  • Available with $0 premiums in 45 states.

Cons

  • Plans with premiums can be expensive.

  • Customer experience might vary by location.

Other factors to consider

Provider size

Largest provider of Medicare Advantage plans.

Medicare Advantage enrollment

More than 9.8 million.

Percent of plans rated 4 stars or higher

68%.

Percent of plans with $0 premium

60%.

Plans available

HMO, HMO-POS, PPO, PFFS, SNP.

UnitedHealthcare Medicare Advantage plan availability

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UnitedHealthcare Medicare Advantage - UHC (Flow)
UnitedHealthcare
4.10
CMS Star Rating
from UnitedHealthcare
Call UnitedHealthcare
IS THIS PROVIDER AVAILABLE IN MY STATE?

» MORE: Read our full review of UnitedHealthcare Medicare Advantage plans

Find the right Medicare Advantage plan

It’s important to do your research before selecting a Medicare Advantage plan for yourself. Here are some questions to consider asking:

  • What are the plan’s costs? Do you understand what the plan’s premium, deductibles, copays and/or coinsurance will be? Can you afford them?

  • Is your doctor in-network? If you have a preferred medical provider or providers, make sure they participate in the plan’s network.

  • Are your prescriptions covered? If you’re on medication, it’s crucial to understand how the plan covers it. What tier are your prescription drugs on, and are there any coverage rules that apply to them?

  • Is there dental coverage? Does the plan offer routine coverage for vision, dental and hearing needs?

  • Are there extras? Does the plan offer any extra benefits, such as fitness memberships, transportation benefits or meal delivery?

If you have additional questions about Medicare, visit Medicare.gov or call 800-MEDICARE (800-633-4227, TTY 877-486-2048).

Medicare Advantage review methodology

The Medicare Advantage marketplace is concentrated among just a handful of companies; in many places, one insurer serves more than half of the market. NerdWallet reviewed 26 Medicare Advantage brands, with some insurers having more than one brand under their umbrella. (For example, Blue Cross Blue Shield includes the brands Anthem and Highmark.) At the national level, these reviews include nine of the 10 largest brands by enrollment. At the state level, our research includes at least one major insurer in 47 of the 49 states that offer Medicare Advantage plans, and includes the top two insurers in 35 of those states. (Alaska doesn't offer Medicare Advantage plans.) We also look at online search volume to identify regional and other notable players in the space.

NerdWallet’s Medicare Advantage reviews are based on ratings data from the Centers for Medicare & Medicaid Services, as well as pricing, plan availability by state, plan types available, consumer experience, extra benefits offered and more. These reviews are a guide, but we encourage you to shop around and compare several plans to find the best coverage and rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines for additional information.